Skip to main content
Adult male looking closely at a laptop

Website Accessibility Audits

We review your website to find accessibility barriers that may prevent people from using it comfortably. The goal is to improve usability, meet WCAG 2.1 AA standards, and reduce compliance risk where required.

A man and woman collaborating on a project using a laptop at an office desk

Accessibility matters. Make your website easy to use for everyone

A website should be usable by everyone, including people who rely on screen readers, keyboard navigation, voice control, magnification software, and other assistive technologies.

Our accessibility audits identify barriers that may prevent people with disabilities from accessing your content, services, or online tools.

We audit websites against current best practices using WCAG 2.1 AA guidelines and provide clear recommendations to improve usability, accessibility, and compliance with modern web standards.

Accessibility is a legal requirement

If you are a business or non-profit organization in Ontario with over 20 employees, you are required to file an accessibility compliance report every three years.

The current deadline to file a report is December 31, 2026. Filing your report is a legal obligation under the Accessibility for Ontarians with Disabilities Act (AODA)

More information is available here

Full Accessibility Audit 

Ideal for organizations that need a detailed accessibility assessment aligned with current best practices and compliance expectations.

  • Organizations required to comply with AODA
  • Public sector organizations
  • Businesses with 50+ employees
  • Larger or more complex websites
  • Organizations seeking a comprehensive accessibility review

Includes: 

  • Full WCAG 2.1 AA review
  • Automated and manual accessibility testing
  • Keyboard navigation testing
  • Screen reader usability review
  • Form and interactive element testing
  • Mobile accessibility review
  • Detailed findings and prioritized recommendations
  • Developer-ready remediation guidance

Accessibility Essentials Audit 

Ideal for organizations that want to improve accessibility and usability without the scope of a full compliance-focused audit. 

  • Small businesses  
  • Organizations not legally required to comply with AODA  
  • Smaller websites or brochure-style sites  
  • Businesses that want a more usable and inclusive website

Includes: 

  • Automated accessibility testing  
  • Keyboard navigability
  • Colour contrast and readability review
  • Basic manual usability review, including forms, alerts, buttons and checkouts
  • Descriptive link text – “see more”
  • Reliance on inaccessible formats like tables, PDFs, and videos
  • Accessibility summary report with recommended improvements  

Accessibility improves your website performance and visibility

Accessibility is not just about compliance; it is about making your website work better for real people.

Accessibility improvements often lead to:

  • Increased sales and conversions
  • Better search engine and AI agent visibility
  • Reduced legal and compliance risk, and
  • A better overall usability for all visitors
Business team reviewing charts during a strategy meeting

We identify accessibility issues that quietly impact how people use your website

Many websites unintentionally create barriers that make navigation difficult or impossible for some users.

Common problems include missing image descriptions, poor colour contrast, inaccessible forms, improper heading structure, and menus that cannot be used with a keyboard or assistive technology.

Even professionally designed websites and modern templates often contain accessibility issues that affect real users.

Website and user journey review

We review your website structure, navigation, and key user journeys to understand how visitors interact with your site. This helps identify where accessibility issues may interrupt important actions like reading content, submitting forms, or completing purchases.

Automated and manual accessibility testing

We combine automated scanning with manual testing to uncover issues that tools alone often miss. This includes keyboard navigation, forms, menus, interactive elements, and real-world usability with assistive technologies.

Prioritized accessibility reporting

You receive a clear report outlining accessibility issues across your website. Findings are organized by severity and impact so your team can focus on what affects users most.

Practical improvement recommendations

We translate findings into clear, practical fixes that explain what needs to change and why it matters. This gives your team or developers a direct path to improving usability and compliance.

Remediation support

If needed, we work directly with your team or developers to help implement accessibility fixes and improve compliance. This ensures recommendations are applied correctly and consistently across your website.

Documentation and guidance

We provide clear documentation outlining the issues found, the fixes applied, and the remaining areas to monitor.

This also includes practical guidance to support ongoing accessibility improvements as your website evolves, helping you maintain compliance and usability over time rather than treating accessibility as a one-time audit.

"We have been working with Dunham for over 15 years. During those years they have developed a few websites and a secure IT infrastructure. Their staff is professional and always responds right away. They truly are a one-stop shop!"
Two people working on their computers with headsets in a modern office setting

Frequently asked questions

What standard do you audit against?

Our Full Audit follows current best practices using WCAG 2.1 AA guidelines.

Is automated testing enough?

No. Automated tools only detect part of the problem. Manual testing is essential to identify real-world accessibility barriers.

Can you help fix the issues?

Yes. We can work directly with your team or your developers to help remediate accessibility issues.

Do small businesses need accessibility audits?

Even when not legally required, accessibility improvements make websites easier to use for everyone and can improve overall customer experience.

How much does an Accessiblity Audit cost?

The cost of an accessibility audit depends on the depth of the work, the size of the website (number of pages and templates) and the number of complex functions (forms, logins, checkout).

Essentials Accessibility Review can cost between $1,500 and $3,500

Full Accessibility Audit can cost between $5,000 and $15,000+

Ready to reach more customers online? Tell us about your project and let's get started.

Request a Quote