User Experience Design
Transform how people interact with your brand. Dunham’s UI/UX design services blend research, strategy, psychology, and design to boost engagement, trust, retention, and conversions for websites, apps, and digital platforms.
We create designs that guide customers from first click to purchase without friction
Great design isn’t just about looking good, it’s about making it easy for users to take action. At Dunham, we create digital experiences that people love to use and businesses love to grow with. Our UI/UX design process blends research, strategy, creativity, and technical precision to deliver websites and apps that are intuitive, accessible, and conversion-focused.
Whether you’re launching a new product, redesigning an existing platform, or improving performance, our team ensures your digital experience feels effortless, consistent, and completely aligned with your brand.
We don’t just make things look pretty—we make them work beautifully for your users
High traffic, low conversions?
Users are leaving before taking action because the experience isn’t intuitive or persuasive.
Solution: We streamline flows, clarify CTAs, and design user-centric interfaces that convert.
Users can’t find what they’re looking for?
Cluttered layouts and confusing navigation create frustration and high bounce rates.
Solution: We map user journeys, simplify navigation, and design intuitive content structures.
Users don’t associate your platform with your brand?
Inconsistent visuals or tone break trust and weaken brand identity.
Solution: We align every screen with your brand using mood mapping, and cohesive design systems.
Accessibility & compliance issues?
Non-inclusive design alienates users and creates potential legal risk.
Solution: We design to WCAG 2.1 standards, ensure accessibility, and test for real-world usability.
Disconnected experience across devices?
Inconsistent layouts between desktop, tablet, and mobile hurt usability.
Solution: We design fully responsive interfaces that deliver seamless experiences everywhere.
Struggling to keep your design consistent as you grow?
Without reusable components, updates become slow, inconsistent, and costly.
Solution: We build design systems and component libraries that scale effortlessly with your growth.
30+
Years in business
246+
Clients served
$137M
Revenue generated for clients
We deliver more than just design. Here’s what’s included in our UI/UX design services.
01
User research & personas
We identify who your users are, what they need, and how they interact with your website or app. Then, we create detailed personas and map out each user’s path from first impression to conversion.
02
Competitor & market analysis
We benchmark your digital experience against competitors and industry leaders to find gaps, strengths, and new opportunities for growth.
03
Wireframes & interactive prototypes
We bring ideas to life early through wireframes and prototypes, so you can visualize and test the user flow. We create Pixel-perfect, on-brand designs that look great, feel natural, and align with your brand and goals.
04
Design systems & consistency
We create reusable design patterns and consistent UI elements to keep your brand cohesive and speed up future updates.
05
Usability testing & validation
We test designs with real users, analyze results, and refine interactions to make sure everything works in the real world. We comply to WCAG 2.1 AA standards ensuring your product meets legal accessibility requirements.
06
Handoff & support
We don’t just leave you with pretty pictures. We deliver complete, developer-ready assets with documentation, component libraries, and implementation guidance so that your team can build faster, cleaner, and with consistency.
Your digital presence doesn’t stop at great UX, amplify your impact across every channel
Once your interface is intuitive and user-friendly, it’s time to connect the dots across your entire marketing ecosystem. Explore complementary services that enhance your UI/UX investment:
"Thank you for the amazing work that your team has done on our new site. It looks great and everyone here just loves it! As always, it has been a pleasure working with all of you!"
Frequently asked questions
Do you only work on UX for websites?
No, we design for web apps, SaaS platforms, landing pages, and ecommerce flows as well.
What’s the difference between UX and UI?
UX is about functionality and flow, UI is about aesthetics and design. We do both, but we always start with UX because what good is a pretty product if users can’t use it.
Can you help audit and improve our existing site?
Yes. We offer UX audits and CRO services to identify and fix weak points in your current site or funnel.
Do I need a full redesign to improve UX?
Not always. At times, strategic tweaks in layout, CTAs, or flow can drive big improvements.
How does better UX improve conversions?
Great UX removes friction. It helps users find what they need quickly, builds trust, and makes the next step obvious, leading to higher engagement and conversions.
Do you design for specific platforms like WordPress or Shopify?
Yes. Our UX process is platform-aware from the start, ensuring your final design works flawlessly on WordPress, Shopify, or custom-built systems.
What’s the typical project timeline?
Most UI/UX projects take between 4-10 weeks, depending on scope and complexity. We balance thorough research with efficient delivery.
Do your designs meet accessibility and compliance standards?
Yes. Every project is built to meet WCAG 2.1 AA standards, ensuring inclusivity, compliance, and a better experience for every user.
Do you offer ongoing optimization or support?
Yes. After launch, we can continue refining performance, improving conversions, and supporting your growth through analytics and marketing integration.
What sets Dunham apart from other UX agencies?
We combine over 30 years of experience with a full-service approach that blends research, strategy, design, and marketing to create experiences that don’t just look better, but work better.
